Noticeboard

19/11/2020

Please click the link below on how to use Accurx if you have a text request to send a picture or receive information from the GP. 

https://support.accurx.com/en/collections/2279595-accurx-for-patients

01/10/2020

Please contact the surgery to book your flu jab appointment. Clinics will be on Saturdays for over 65's and under 65's. 

30/09/2020

Telephone Waiting Times

We apologise for the increased difficulty of getting through on our telephone lines. We are answering an unprecedented amount of calls at the moment. Our Reception team are answering an average of 800 calls per day, which is on average a new call every 3 minutes per Receptionist. Please be patient, we are working as hard as we can to get through as many calls as possible.

16/09/2020

As of Monday 21st September, we will be offering online appointments for patients with online access. These will be available at 8 and 2 on the day.

23/07/2020

If you're due a review with the nurse and she needs BP readings please scroll down the homepage and add your bp readings onto the sheet provided. You can email this to us at admin.grangemc@nhs.net. We will then upload it to your consultation ready for your review.

15/06/2020

Vitamin b12 Injections

We know you probably have many concerns about the tablet vitamin B12 but there is good evidence that the human body can cope adequately without B12 top ups in any form (injection or tablet) for a period of time. When you first started having vitamin B12 injections you will have started with 6 loading doses, half of which will have been stored in the liver. The subsequent top up doses every 2-3months are simply precautionary to stop the levels dropping again. All people currently prescribed injectable B12 will have enough to carry them through the next few challenging months but we are issuing tablet B12 to ensure levels stay steady. This is true of all patients with previous B12 deficiency including Pernicious anaemia.

One of the things people with Pernicious anaemia worry about is that they cannot absorb the B12 through the supplements alone but there is 5% of B12 which is absorbed in different ways in the body not just through the digestive system. So since we are simply keeping the levels topped up, this additional 5% absorption is enough for maintenance therapy until we start seeing you face to face again when it is safe to do so.

29/05/2020

Please look at the Covid-19 tab on the Right hand side of this page under 'Further Information'. We have added a little Q&A and useful links to help with Covid-19

07/05/2020

Warwickshire North Blood Test Clinics

Patients can book an appointment online at www.geh.nhs.uk . Friends, Family and Carers are able to book for others by adding them to their own online account, to help those who are in their care.

For people without internet access, the appointment line is 024 7615 3546 (Mon-Fri 9am-3pm).

15/04/2020

A patient of The Grange medical centre usually runs lots of marathons for charity at this time of year but as it is all on hold she wants to do something else to raise money. She has started a Go-Fund me page for a collection for the NHS as a way to give something back. She would like to donate this money to The Grange Medical centre. What a very lovely gesture. Please see link below

https://www.justgiving.com/crowdfunding/boots-rowlands

08/04/2020

If you have't had a high risk letter and were expecting one you can now follow this link and add yourself or family members onto the list. 

<https://www.gov.uk/coronavirus-extremely-vulnerable>

07/04/2020

Please could you let the surgery know your mobile phone number and email address if not already done. This means we can use these to contact you via our messaging system which is paper light a prompt. 

23/03/2020

Asthma 'RESCUE pack' rumours.

 

Practices across the area are aware of rumours circulating on social media  that asthmatics (and even those who aren't) , if they call their practice, will be issued with "rescue packs of amoxicillin and steroids".

 

This suggestion is incorrect and the decision to use rescue packs is only made after careful evaluation for people with severe (brittle) asthma or severe COPD who are under follow up by a specialist respiratory team.

 

Oral steroids are powerful systemic drugs that can have an immunosuppressant effect (thus potentially increase the severity of an infection) and thus the decision to use them would rarely be delegated to a patient without careful evaluation,  normally for one who is under specialist respiratory team care.

 

Please do not contact your surgeries asking for ‘rescue packs’ unless this is something that has been previously agreed with your medical team and careful instruction how to use and when has been provided. That would normally still involve discussion with the medical team where possible before starting.

 

As you can see, Asthma UK do not recommend use of rescue packs as a blanket policy for people with asthma during the COVID-19 pandemic.

 

https://www.asthma.org.uk/advice/triggers/coronavirus-covid-19/

06/03/2020

Due to current circumstances we're unable to offer online appointments until further Notice

05/02/2020

Corona Virus

https://www.nhs.uk/conditions/coronavirus-covid-19/

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.

Please see advice sheet below for CORONA VIRUS

Coronavirus

14/11/2019

We have a Doorway collection in reception. This is for those who have been homeless and no longer have any belongings. There is a list below of items doorway need for their starter packs. These packs can help make a house a home for a homeless young person. 

  • Dishes and cutlery ( Can be second hand if in good condition)
  • Pot's and pans ( Can be second hand if in good condition)
  • Cleaning Items 
  • Bed Linen and towels ( Must be new or in like new condition) 
  • Clothing ( Any clothing suitable for young people age 16-25)
  • Long Lasting Food

We would also like to welcome Sami our new receptionist 

17/10/2019

Surgery changes

  • Dr Marks is now on maternity leave
  • Dr Ede will be covering Dr marks maternity leave 

  • Tania, Georgina and Kelly our new receptionist 
  • Welcome Stephanie our new nurse

11/07/2019

EMERADE is failing to activate please click on attachment below for more information 

Emerade Information

11/05/2018

Measles outbreak in Nuneaton

There has been a confirmed Measles case within Nuneaton.

Please see attached information about Measles. 

Measles Poster

05/04/2017

Collection of sharps boxes

If you have a sharps box at home that needs collecting you can contact the council and they will arrange free collection of this for you. Otherwise you can drop it in to any independent chemist. Please note that Lloyds and Boots pharmacies will not take these off you and they cannot be dropped into surgery.

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Welcome to The Grange Medical Centre website

We aim to provide high-quality medical care in a friendly and caring manner, by working in partnership with our patients. This website aims to give you information about the practice, services we provide, how we can help you, and how you can best help us to provide a high-quality service to all our patients.

When we are closed:

Once a month we have a protected training afternoon whereby the surgery is closed for the afternoon from 12.30pm. The dates for these are:

Wednesday 28th October

Wednesday 18th November 

If you need to see a GP on one of these afternoons please contact 03001303040 between the hours of 12.30 and 18.30. After this please contact the NHS111 service.

We will be closed on the following bank holidays in 2020:

Friday 25th December
Monday 28th December

L

Online Consult 

Did you know you can now get online health advice tailored to you 24/7? click the learn more button on the picture below 

Online Consult

Using Online Consult

Step 1

Click on the Online Consult link on the home page. Or sign into or register for Patient Access at www.patientaccess.com.

Step 2

Search for your symptoms or condition and select the results that match.

Step 3

Fill in a simple online form outlining your symptoms to view relevant articles and information tailored to your results.

Step 4

If you still need help after viewing the support material, submit your form directly to us.

Step 5

We’ll direct you to the most appropriate form of treatment based on your symptoms.

Please see below for zero tolerance and telephone waiting times

Zero Tolerance Statement

Telephone waiting times

Important patient information

 

To find out the latest COVID information please see the 'COVID' tab on the right-hand side of the screen under'further information'. 

Please click on the appointment tab at the top of the screen to view changes with our appointment system. 

CORONAVIRUS - COVID-19

Following the latest guidance, If you have symptoms associated with coronvirus including a new continuous cough and or a high temperature. You are advised to stay at home for 7 days. DO NOT BOOK A GP APPOINTMENT OR ATTEND YOUR GP PRACTICE. If you live with other people, they should also stay at home for at least 14 days, to avoid spreading the infection outside the home. If your symptoms are serious or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Only cal 111 direct if you are advised to do so by the online service or cannot go online. For the latest COVID-19 advise please visit:

www.nhs.uk/coronavirus

 We have been advised to move to a full telephone triage system for access to face to face GP appointments. The reception team will take your details and a GP will call you back for a telephone assessment. You may then be asked to attend as appropriate.

Nurse or HCA appointments will only be made for essential treatment and the nurse may call you before you arrive. If you have any flu or cold symptoms please cancel the appointment.

Anyone arriving at the surgery will be assessed for symptoms before being allowed into the building.

Do not attend the surgery speculatively for an appointment. You will be asked to telephone in.

If you do not currently receive your prescription electronically to your pharmacy we will be asking you to nominate one to remove the need to enter the building.

Covid-19


Measures taken for Flu Clinics

Advice and supportBreast FeedingLGBT


Warwickshire North Blood Test Clinics

Patients can book an appointment online at www.geh.nhs.uk . Friends, Family and Carers are able to book for others by adding them to their own online account, to help those who are in their care.

For people without internet access, the appointment line is 024 7615 3546 (Mon-Fri 9am-3pm).

Urgent Mental Health Support

Urgent Adult Mental Health Support

Blood Pressure Monitoring

Please see below a form you can use to record your home blood pressure recordings:

Home Blood Pressure Recordings

Cancer symptoms

Please see below a form

Seek help for cancer symptoms

SMS Text Messaging

 

text message

  • If a Text service was available from the surgery would you OPT IN/ OPT OUT ?
  • Please let us have your mobile number if you wish to sign up for this service.
  • We can send you appointment reminders via text messaging
  • Please tell us if you do not wish to have text reminders

Text Servicing is now available. If you would like to take advantage of this service please ensure that we have your correct mobile number.

Doctorappointment Click here to book an appointment online, order repeat medication online and view your medical record or to register for online services

Please note that our appointment system has changed slightly please click on the appointment tab to access more information.

 Deletepatient.pngClick here to cancel your appointment (no registration required)

 

CQC Inspection Report

We had our CQC Inspection October 2016. We were rated as an overall GOOD. Please see below for the full report:
https://www.cqc.org.uk/location/1-545607926

(Site updated 19/11/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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