Welcome to The Grange Medical Centre website
We aim to provide high-quality medical care in a friendly and caring manner, by working in partnership with our patients. This website aims to give you information about the practice, services we provide, how we can help you, and how you can best help us to provide a high-quality service to all our patients.
When we are closed:
Once a month we have a protected training afternoon whereby the surgery is closed for the afternoon from 12.30pm. The dates for these are:
If you need to see a GP on one of these afternoons please contact 03001303040 between the hours of 12.30 and 18.30. After this please contact the NHS111 service.
We will be closed on the following bank holidays in 2021:
Friday 3rd May
Monday 30th May
Monday 30th August
Monday 27th December
Tuesday 28th December
Monday 3rd January 2022
CORONAVIRUS - COVID-19
What are the symptoms of Corona Virus?
1.High temperature- This means you feel hot to touch on your chest or back ( You do not need to measure your temperature)
2.New Continuous cough- This means coughing a lot for more than usual, or 3 or more coughing episodes in 24 hours. ( If you usually have a cough, it may be worse than usual)
3.loss or change to your sense of smell or taste- This means you have noticed you cannot smell or taste anything.
Most People with Coronavirus have at least 1 of these symptoms.
What to do if you have symptoms?
1, Get a test to check if you have coronavirus as soon as possible
1.You and anyone you live with should stay at home and not have visitors until you get your test result- Only leave your home to have a test
(Anyone in your support bubble should also stay at home if you have been in close contact with them since your symptoms started or during the 48 hours before they started.
When to self-isolate?
1.You have any symptoms of coronavirus
2.You’ve tested positive for coronavirus- This means you have coronavirus
3.Someone you live with has symptoms or tested positive
4.Someone in your support bubble has symptoms and you’ve been in close contact with them since their symptoms started or during the 48 hours before they started.
5.Someone in your support bubble tested positive and you’ve been in close contact with them since they had the test tor in the 48 hours before their test.
6.You’ve been told you’ve been in contact with someone who tested positive ( Track and trace or NHS COVID-19 app )
7.You arrived in the UK from a country with a high coronavirus risk see
GOV.UK: how to self-isolate when you travel to the UK
How long to self-isolate for?
If you test positive, your self-isolation period includes the day your symptoms started (Or the day you had the test, if you do not have symptoms) and the next 10 full days.
Anyone you live with will also need to self-isolate at the same time for 10 days
You may need to self-isolate for long if you get symptoms while self- isolating or symptoms do not go away.
For any more information please follow Coronavirus (COVID-19) - NHS (www.nhs.uk)
At The Grange Medical Centre we are operating a full telephone triage system. The reception team will take your details and a GP will call you back for a telephone assessment. You may then be asked to attend the surgery as appropriate.
Nurse/Health Care Assistant appointments will either be over the telephone or face to face, depending on what the appointment is for. The Reception team will be able to tell you if you need to attend the surgery for an appointment.
When you arrive at the surgery for your appointment please ring the Intercom button and a reception team member will tell you what you need to do next. Please DO NOT enter the surgery unless you’re told to do so.
PLEASE WEAR A MASK AT ALL TIMES WHEN VISITING THE SURGERY
How to order Prescriptions
1.To order a new prescription you need to ring the POD (Prescription ordering direct) on 02476846025 between 8am and 5pm Monday- Friday.
2.Register with our online access service to order your prescriptions online. ( If you’re not yet registered with our website please call the surgery and we will advise on how you can do this)
3.You may also drop your repeat prescriptions off by posting them through our letter box near the car park entrance.
PLEASE NOTE: You can no longer collect prescriptions from the surgery, they all need to be send via EPS to a chemist of your choice.
Did you know you can now get online health advice tailored to you 24/7? click the learn more button on the picture below
Using Online Consult
Click on the Online Consult link on the home page. Or sign into or register for Patient Access at www.patientaccess.com.
Search for your symptoms or condition and select the results that match.
Fill in a simple online form outlining your symptoms to view relevant articles and information tailored to your results.
If you still need help after viewing the support material, submit your form directly to us.
We’ll direct you to the most appropriate form of treatment based on your symptoms.
Please see below for zero tolerance and telephone waiting times
Zero Tolerance Statement
Telephone waiting times
Warwickshire North Blood Test Clinics
Patients can book an appointment online at www.geh.nhs.uk . Friends, Family and Carers are able to book for others by adding them to their own online account, to help those who are in their care.
For people without internet access, the appointment line is 024 7615 3546 (Mon-Fri 9am-3pm).
Urgent Mental Health Support
Urgent Adult Mental Health Support
Blood Pressure Monitoring
Please see below a form you can use to record your home blood pressure recordings:
Home Blood Pressure Recordings
Please see below a form
Seek help for cancer symptoms
SMS Text Messaging
- If a Text service was available from the surgery would you OPT IN/ OPT OUT ?
- Please let us have your mobile number if you wish to sign up for this service.
- We can send you appointment reminders via text messaging
- Please tell us if you do not wish to have text reminders
Text Servicing is now available. If you would like to take advantage of this service please ensure that we have your correct mobile number.
Please note that our appointment system has changed slightly please click on the appointment tab to access more information.
CQC Inspection Report
We had our CQC Inspection October 2016. We were rated as an overall GOOD. Please see below for the full report:
(Site updated 07/04/2021)