We have been advised by the BMA that as of the 17th May, the NHS app will contain Covid vaccine and swab data from the nation system (Not GP systems). These will be the vaccine passports discussed in the media.

If you do not want to download the App, you can obtain the required paperwork via NHS 119.

This isn’t the GP’s responsibility to control the passports and we will be unable to provide the paperwork.


We have received up to date guidance from  NHS England who have advised we continue to run the appointment system as we are doing. So we will continue to work remotely by telephone appointments and then arrange to see you face to face if clinically required. Thank you for your ongoing patience whilst we try to keep everyone as safe as possible. 


If you would like to book a COVID vaccination and you're 42 years and over please follow the link


Please look at our carers tab on the right hand side of the website. There's some information from Heathwatch warwickshire. 


Important information to keep you safe while self isolating at home


Christmas Message


Dr Grahams Retirement Announcement


Please click the link below on how to use Accurx if you have a text request to send a picture or receive information from the GP.


Please contact the surgery to book your flu jab appointment. Clinics will be on Saturdays for over 65's and under 65's. 


Telephone Waiting Times

We apologise for the increased difficulty of getting through on our telephone lines. We are answering an unprecedented amount of calls at the moment. Our Reception team are answering an average of 800 calls per day, which is on average a new call every 3 minutes per Receptionist. Please be patient, we are working as hard as we can to get through as many calls as possible.


As of Monday 21st September, we will be offering online appointments for patients with online access. These will be available at 8 and 2 on the day.


If you're due a review with the nurse and she needs BP readings please scroll down the homepage and add your bp readings onto the sheet provided. You can email this to us at We will then upload it to your consultation ready for your review.


Vitamin b12 Injections

We know you probably have many concerns about the tablet vitamin B12 but there is good evidence that the human body can cope adequately without B12 top ups in any form (injection or tablet) for a period of time. When you first started having vitamin B12 injections you will have started with 6 loading doses, half of which will have been stored in the liver. The subsequent top up doses every 2-3months are simply precautionary to stop the levels dropping again. All people currently prescribed injectable B12 will have enough to carry them through the next few challenging months but we are issuing tablet B12 to ensure levels stay steady. This is true of all patients with previous B12 deficiency including Pernicious anaemia.

One of the things people with Pernicious anaemia worry about is that they cannot absorb the B12 through the supplements alone but there is 5% of B12 which is absorbed in different ways in the body not just through the digestive system. So since we are simply keeping the levels topped up, this additional 5% absorption is enough for maintenance therapy until we start seeing you face to face again when it is safe to do so.


Please look at the Covid-19 tab on the Right hand side of this page under 'Further Information'. We have added a little Q&A and useful links to help with Covid-19


Warwickshire North Blood Test Clinics

Patients can book an appointment online at . Friends, Family and Carers are able to book for others by adding them to their own online account, to help those who are in their care.

For people without internet access, the appointment line is 024 7615 3546 (Mon-Fri 9am-3pm).


A patient of The Grange medical centre usually runs lots of marathons for charity at this time of year but as it is all on hold she wants to do something else to raise money. She has started a Go-Fund me page for a collection for the NHS as a way to give something back. She would like to donate this money to The Grange Medical centre. What a very lovely gesture. Please see link below


If you have't had a high risk letter and were expecting one you can now follow this link and add yourself or family members onto the list. 



Please could you let the surgery know your mobile phone number and email address if not already done. This means we can use these to contact you via our messaging system which is paper light a prompt. 


Asthma 'RESCUE pack' rumours.


Practices across the area are aware of rumours circulating on social media  that asthmatics (and even those who aren't) , if they call their practice, will be issued with "rescue packs of amoxicillin and steroids".


This suggestion is incorrect and the decision to use rescue packs is only made after careful evaluation for people with severe (brittle) asthma or severe COPD who are under follow up by a specialist respiratory team.


Oral steroids are powerful systemic drugs that can have an immunosuppressant effect (thus potentially increase the severity of an infection) and thus the decision to use them would rarely be delegated to a patient without careful evaluation,  normally for one who is under specialist respiratory team care.


Please do not contact your surgeries asking for ‘rescue packs’ unless this is something that has been previously agreed with your medical team and careful instruction how to use and when has been provided. That would normally still involve discussion with the medical team where possible before starting.


As you can see, Asthma UK do not recommend use of rescue packs as a blanket policy for people with asthma during the COVID-19 pandemic.


Due to current circumstances we're unable to offer online appointments until further Notice


Corona Virus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at Further information is available on

Please see advice sheet below for CORONA VIRUS



We have a Doorway collection in reception. This is for those who have been homeless and no longer have any belongings. There is a list below of items doorway need for their starter packs. These packs can help make a house a home for a homeless young person. 

  • Dishes and cutlery ( Can be second hand if in good condition)
  • Pot's and pans ( Can be second hand if in good condition)
  • Cleaning Items 
  • Bed Linen and towels ( Must be new or in like new condition) 
  • Clothing ( Any clothing suitable for young people age 16-25)
  • Long Lasting Food

We would also like to welcome Sami our new receptionist 


Surgery changes

  • Dr Marks is now on maternity leave
  • Dr Ede will be covering Dr marks maternity leave 

  • Tania, Georgina and Kelly our new receptionist 
  • Welcome Stephanie our new nurse


EMERADE is failing to activate please click on attachment below for more information 

Emerade Information


Measles outbreak in Nuneaton

There has been a confirmed Measles case within Nuneaton.

Please see attached information about Measles. 

Measles Poster


Collection of sharps boxes

If you have a sharps box at home that needs collecting you can contact the council and they will arrange free collection of this for you. Otherwise you can drop it in to any independent chemist. Please note that Lloyds and Boots pharmacies will not take these off you and they cannot be dropped into surgery.

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Welcome to The Grange Medical Centre website

We aim to provide high-quality medical care in a friendly and caring manner, by working in partnership with our patients. This website aims to give you information about the practice, services we provide, how we can help you, and how you can best help us to provide a high-quality service to all our patients.

When we are closed:

Once a month we have a protected training afternoon whereby the surgery is closed for the afternoon from 12.30pm. The dates for these are:

If you need to see a GP on one of these afternoons please contact 03001303040 between the hours of 12.30 and 18.30. After this please contact the NHS111 service.

We will be closed on the following bank holidays in 2021:

Monday 27th December

Tuesday 28th December

Monday 3rd January 2022



We currently have a flu clinic at the surgery on Saturday 16th October.
This is by APPOINTMENT only.
Where possible please go online to arrange this appointment if you have a Patient Access Account. If you are unable to this, you can attend/contact the surgery to arrange the appointment.

The clinic times available are:
8.30-12.30 - OVER 65’S ONLY
1-4PM - UNDER 65’S ONLY (Please see list of eligibility below)
· Are 50 and over (including those who’ll be 50 by 31st March 2022)
· Pregnant
· Chronic Health Conditions (i.e. Asthma on continual medication, Diabetes & CKD). Please see link below if you are unsure if your health condition qualifies for a free flu jab
· Family members of anyone who is on the Extremely Clinically Vulnerable List
· Receive a Carer’s allowance, or are the main carer for an older or disabled person who may be at risk if you get sick.
For more information on this, please go to:
Flu vaccine - NHS ( <>


Dear Patients,

NHS England has notified us that there is an ongoing issue with a National shortage of products for Blood Tests from the company Becton Dickinson. Whilst there are measures being taken to get alternative products to help alleviate the issue this may take time before services are fully operational again.

Due to this all Primary Care and Community testing needs to stop until the 17th September 2021, except for clinically urgent testing. Examples of clinically urgent testing include:

  • Bloods that are required for any Urgent referrals
  • Bloods that are extremely overdue (except annual review bloods) and/or essential for safe prescribing of medication or monitoring of a condition
  • Bloods that could avoid any hospital admissions
  • Those with suspected sepsis or conditions with an increased risk of death or disability

We understand that this is frustrating for patients who may already have appointments but we appreciate your co-operation during this time. For more information, follow the links below:


What are the symptoms of Corona Virus?

1.High temperature- This means you feel hot to touch on your chest or back ( You do not need to measure your temperature)

2.New Continuous cough- This means coughing a lot for more than usual, or 3 or more coughing episodes in 24 hours. ( If you usually have a cough, it may be worse than usual)

3.loss or change to your sense of smell or taste- This means you have noticed you cannot smell or taste anything.

Most People with Coronavirus have at least 1 of these symptoms.

What to do if you have symptoms?

1, Get a test to check if you have coronavirus as soon as possible

1.You and anyone you live with should stay at home and not have visitors until you get your test result- Only leave your home to have a test

(Anyone in your support bubble should also stay at home if you have been in close contact with them since your symptoms started or during the 48 hours before they started.

When to self-isolate?

1.You have any symptoms of coronavirus

2.You’ve tested positive for coronavirus- This means you have coronavirus

3.Someone you live with has symptoms or tested positive

4.Someone in your support bubble has symptoms and you’ve been in close contact with them since their symptoms started or during the 48 hours before they started.

5.Someone in your support bubble tested positive and you’ve been in close contact with them since they had the test tor in the 48 hours before their test.

6.You’ve been told you’ve been in contact with someone who tested positive ( Track and trace or NHS COVID-19 app )

7.You arrived in the UK from a country with a high coronavirus risk see

GOV.UK: how to self-isolate when you travel to the UK

How long to self-isolate for?

If you test positive, your self-isolation period includes the day your symptoms started (Or the day you had the test, if you do not have symptoms) and the next 10 full days.

Anyone you live with will also need to self-isolate at the same time for 10 days

You may need to self-isolate for long if you get symptoms while self- isolating or symptoms do not go away.

For any more information please follow Coronavirus (COVID-19) - NHS (



At The Grange Medical Centre we are operating a full telephone triage system. The reception team will take your details and a GP will call you back for a telephone assessment. You may then be asked to attend the surgery as appropriate.

Nurse/Health Care Assistant appointments will either be over the telephone or face to face, depending on what the appointment is for. The Reception team will be able to tell you if you need to attend the surgery for an appointment.

When you arrive at the surgery for your appointment please ring the Intercom button and a reception team member will tell you what you need to do next. Please DO NOT enter the surgery unless you’re told to do so.


First Contact Physio at The Grange Medical Centre



How to order Prescriptions

1.To order a new prescription you need to ring the POD (Prescription ordering direct) on 02476846025 between 8am and 5pm Monday- Friday.

2.Register with our online access service to order your prescriptions online. ( If you’re not yet registered with our website please call the surgery and we will advise on how you can do this)

3.You may also drop your repeat prescriptions off by posting them through our letter box near the car park entrance.

PLEASE NOTE: You can no longer collect prescriptions from the surgery, they all need to be send via EPS to a chemist of your choice.

Online Consultation

Online Consultation

Online consultations mean that you can contact your GP throughout the day about any medical, administrative or prescription Issues. You answer a few short questions on the GP practice website, and you will get a response within the time specified.

Please note: Forms will not be read by the practice at the weekends, Bank holidays or after 6pm. 

Please contact 111 for out of hours or 999 for an emergency. 

Please click link below to continue 

Please see below for zero tolerance and telephone waiting times

Zero Tolerance Statement

Telephone waiting times

Advice and supportBreast FeedingAdvanced Decision to refuse treatmentLGBT

Warwickshire North Blood Test Clinics

Patients can book an appointment online at . Friends, Family and Carers are able to book for others by adding them to their own online account, to help those who are in their care.

For people without internet access, the appointment line is 024 7615 3546 (Mon-Fri 9am-3pm).

Urgent Mental Health Support

Urgent Adult Mental Health Support

Blood Pressure Monitoring

Please see below a form you can use to record your home blood pressure recordings:

Home Blood Pressure Recordings

Cancer symptoms

Please see below a form

Seek help for cancer symptoms

SMS Text Messaging


text message

  • If a Text service was available from the surgery would you OPT IN/ OPT OUT ?
  • Please let us have your mobile number if you wish to sign up for this service.
  • We can send you appointment reminders via text messaging
  • Please tell us if you do not wish to have text reminders

Text Servicing is now available. If you would like to take advantage of this service please ensure that we have your correct mobile number.

Doctorappointment Click here to book an appointment online, order repeat medication online and view your medical record or to register for online services

Please note that our appointment system has changed slightly please click on the appointment tab to access more information.

 Deletepatient.pngClick here to cancel your appointment (no registration required)


CQC Inspection Report

We had our CQC Inspection October 2016. We were rated as an overall GOOD. Please see below for the full report:

(Site updated 17/09/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website