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Noticeboard

03/07/2018

Online Access Changes

Online Access has recently had a lot of changes. If you are having any issues with your login details then please speak to Reception. 

11/05/2018

MEASLES OUTBREAK IN NUNEATON

There has been a confirmed Measles case within Nuneaton.

Please see attached information about Measles. 

Measles Poster

05/04/2017

COLLECTION OF SHARPS BOXES

If you have a sharps box at home that needs collecting you can contact the council and they will arrange free collection of this for you. Otherwise you can drop it in to any independent chemist. Please note that Lloyds and Boots pharmacies will not take these off you and they cannot be dropped into surgery.

30/03/2017

For those people who are worried about thin bones (osteoporosis) they can access a screening tool via the National Osteoporosis Society

www.nos.org.uk and work out their risk score.

If it is raised they can then see the doctor to arrange a bone density scan.

Viewing your medical records online
As from the 01/04/2015 you can now have access to a brief summary of your medical record using our Online Access services. To register for this please click on the link below.
 
 Family and Friends Test Results  Over the past couple of months we have been asking patients if they would recommend us to their family and friends. We have had a great response so far with a total of 80 responses of which 90% would recommend us to their family and friends. There was also a lot of positive feedback from the patients, and some recommendations of which we have taken on board.
 



Online repeat prescription requesting
If you have repeat medications every month, you can now order these online, to save you having to bring your request slip to the surgery every month. 
If you are not yet registered with our website, please call in to the surgery to collect your unique registration number.
If you are already registered to book appointments online, just click on the link to the right.

Blood tests
If you are referred for a blood test, most tests can now be done at the surgery, to save you going to the hospital.  Ask Reception for details.

Late evenings and Saturday mornings
If you find it difficult to get to appointments during  the normal working day, we can now offer appointments alternate Saturday mornings and some evenings. These sessions are for pre-booked appointments only.  Our phone system will not be working during these sessions, so if you need to cancel, please ring us the day before, so we can offer the appointment to another patient.

Out
of Hours

For medical advice when the surgery is closed, please dial 111 for the NHS 111 service, who can advise you, and if necessary put you through to the Warwickshire Out of Hours GP Service.

Appointments
Appointments with our doctors and nurses can be made in person, by phoning the surgery on 02476 322810 or online (doctors appointments only).

Online Appointments
To ensure confidentiality you will need to register for online access using a personalised registration number. Please call in to the surgery to collect the necessary form.

The Grange medical centre has had a new telephone system put in which gives you an options system so that we can direct your calls effectively so please listen to the list of options carefully.

 By April 2016, all patients will have a named GP who will have overall responsibility for the care and support that our surgery provides to them. The GP will also work with other relevant health care professionals who are involved in your care to ensure that your care package meets individual needs. Having a named GP DOES NOT Mean that you can only see that doctor.

PLease ask at reception for your named GP. if you have any questions or want to discuss this further please contact the surgery.

red_pills_bottleRepeat Prescriptions

From 15/10/2018 we are going live with the new POD (Prescription Ordering Direct) system for ordering prescriptions. From this date when you want to order your repeat prescription you will need to call 02476246025 between 8am and 5pm Monday through to Friday. Please see below an information leaflet:

POD Leaflet


Online repeat prescription requesting
Alternatively you can also order your repeat medication online. 
If you are not yet registered with our website, please call in to the surgery to collect your unique registration number.
If you are already registered, to order your prescription or make an appointment online, just click here.


If you wish, you may post your repeat prescription slip to us with a stamped addressed envelope, and we will post your prescription back to you. Please allow one week for this.

 

 

In an attempt to improve safe prescribing the surgery has upgraded its Repeat Prescribing policy.

 

 

All patients who receive repeat medications must have a review at least every year. The date for this will be on your repeat prescription.

 

Once this date for Medication Review is overdue we will provide 3 reminders on the repeat prescription slip. If you do not attend for a Medication Review then your medication will not be issued.

 

Once the Medication Review has been completed your medication can be issued.

 

In the event that any medication is required urgently, a request can be put through to reception and the prescription issued with the proviso an appointment is booked with the relevant clinician.

2pills.jpgOnly order what you need

Drugs are expensive and we try to avoid waste, so please check your cupboards before ordering repeat items, and only tick the items you actually need. Every year millions of pounds worth of drugs are thrown away when people have ordered items they do not actually need.

28 day prescriptions

In line with national and local policies, it is our policy to issue repeat prescriptions for 28 days’ supply at a time. Research has shown that nationally approximately £12 million worth of drugs are thrown away every year when prescriptions are issued for longer than 28 days. By preventing this wastage, money can be channelled in to other NHS services.

Prescription pre-payment certificates

These save money for anyone needing more than 3 items in 3 months, or more than 12 items in a year. You can buy a yearly certificate for £104 (which can be spread over 10 months by direct debit) or a 3 monthly one for £29.10. Please ask your pharmacist for further details and how to obtain one.

 
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