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Noticeboard

03/07/2018

Online Access Changes

Online Access has recently had a lot of changes. If you are having any issues with your login details then please speak to Reception. 

11/05/2018

MEASLES OUTBREAK IN NUNEATON

There has been a confirmed Measles case within Nuneaton.

Please see attached information about Measles. 

Measles Poster

05/04/2017

COLLECTION OF SHARPS BOXES

If you have a sharps box at home that needs collecting you can contact the council and they will arrange free collection of this for you. Otherwise you can drop it in to any independent chemist. Please note that Lloyds and Boots pharmacies will not take these off you and they cannot be dropped into surgery.

30/03/2017

For those people who are worried about thin bones (osteoporosis) they can access a screening tool via the National Osteoporosis Society

www.nos.org.uk and work out their risk score.

If it is raised they can then see the doctor to arrange a bone density scan.

Viewing your medical records online
As from the 01/04/2015 you can now have access to a brief summary of your medical record using our Online Access services. To register for this please click on the link below.
 
 Family and Friends Test Results  Over the past couple of months we have been asking patients if they would recommend us to their family and friends. We have had a great response so far with a total of 80 responses of which 90% would recommend us to their family and friends. There was also a lot of positive feedback from the patients, and some recommendations of which we have taken on board.
 



Online repeat prescription requesting
If you have repeat medications every month, you can now order these online, to save you having to bring your request slip to the surgery every month. 
If you are not yet registered with our website, please call in to the surgery to collect your unique registration number.
If you are already registered to book appointments online, just click on the link to the right.

Blood tests
If you are referred for a blood test, most tests can now be done at the surgery, to save you going to the hospital.  Ask Reception for details.

Late evenings and Saturday mornings
If you find it difficult to get to appointments during  the normal working day, we can now offer appointments alternate Saturday mornings and some evenings. These sessions are for pre-booked appointments only.  Our phone system will not be working during these sessions, so if you need to cancel, please ring us the day before, so we can offer the appointment to another patient.

Out
of Hours

For medical advice when the surgery is closed, please dial 111 for the NHS 111 service, who can advise you, and if necessary put you through to the Warwickshire Out of Hours GP Service.

Appointments
Appointments with our doctors and nurses can be made in person, by phoning the surgery on 02476 322810 or online (doctors appointments only).

Online Appointments
To ensure confidentiality you will need to register for online access using a personalised registration number. Please call in to the surgery to collect the necessary form.

The Grange medical centre has had a new telephone system put in which gives you an options system so that we can direct your calls effectively so please listen to the list of options carefully.

 By April 2016, all patients will have a named GP who will have overall responsibility for the care and support that our surgery provides to them. The GP will also work with other relevant health care professionals who are involved in your care to ensure that your care package meets individual needs. Having a named GP DOES NOT Mean that you can only see that doctor.

PLease ask at reception for your named GP. if you have any questions or want to discuss this further please contact the surgery.

Clinics & Services

dr_and_babyThe doctors and nurses deal with a wide variety of problems during their routine surgeries, and we generally do not hold clinics for specific problems at set times, so we can offer you a wider choice of appointment times. The Reception staff will be happy to advise you on who is best able to deal with your problem.

Some of the specific clinics and services we do offer are detailed below.

  • Chronic disease monitoring - The practice nurses are fully trained and qualified to do check ups and give advice for people with diabetes, asthma, COPD and heart problems.
  • Antenatal - The midwife visits the practice every 2 weeks to see patients who are pregnant. If you think you may be pregnant, please book an appointment with a doctor initially. You will then be referred to the midwife.
  • Minor surgery - Most of the doctors run minor surgery sessions once a month. Please book a routine appointment with a doctor first to discuss this.
  • Contraceptive advice - All the doctors and nurses offer advice on contraception and the alternatives available. Please book a routine appointment with a doctor or nurse if you wish to discuss this.
  • Travel advice - The practice nurses offer a comprehensive service for people planning to travel abroad, and can give advice and any vaccinations needed. Please book an appointment with one of the practice nurses at least 2 months prior to travel, to allow sufficient time for a full course of injections.
  • Yellow Fever injections - We are able to offer Yellow Fever injections to our patients and people registered with other practices. There is a charge for this service. Please ask the Reception team for details of the current charge.
  • Counsellor - We have a counsellor/therapist attached to the practice. If you feel you may need this service, please discuss this with one of the doctors first. If appropriate, they may be able to refer you on.
  • Cervical smears - The practice nurses carry out smears for patients who have been sent an invitation letter under the national scheme. Please tell Reception that you need a double appointment when booking.
  • Quitting smoking - The practice nurses are fully trained to help you quit smoking. They can offer advice, treatment and support. It may not be easy, but evidence shows you are more likely to succeed in quitting with their help than on your own. The initial appointment will last around 30 minutes and will help you maximise your chances of success. An appointment can be booked with Reception on 02476 322810.
  • Healthy living advice - The practice nurses are fully trained to give advice on any aspect of healthy living and preventing ill health. They can advise you on a healthy diet, how to lose weight, safe alcohol limits and quitting smoking. Please book an appointment with the nurse by phoning 02476 322810.
  • Non-NHS services - We offer a number of services privately which do not come under the NHS. This includes medicals for lorry, bus and taxi drivers, private prescriptions for malaria and other drugs, medical reports for insurance companies and solicitors, and private appointments. There will be a charge for these services. For details please ask the Reception team.
  • Carers Clinics - The Carers Well-being Service holds a clinic at the surgery once a month for carers who would like some more information about the support that is available to them. These are on the first Wednesday of every month. If you would like to book in please speak to our reception team.

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Information for Military Veterans - how to get the most from your GP

Top Tips for the Military Veteran

 
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